On December 19, 2023, the National Institute for Health and Care Excellence (NICE) released new guidelines regarding the use of hybrid closed loop technology (sometimes referred to as HCL or artificial pancreas) for patients with Type 1 diabetes.
NHS systems have been given five years starting from April 1, 2024, to fully implement the recommendations in the NICE guidelines.
During this time, clinical teams within the Norfolk and Suffolk will be working together to identify those Type 1 diabetes patients with the greatest clinical need, and who meet the criteria stipulated in NICE TA 943, to ensure they are provided with this technology first, as recommended by NHS England’s national implementation strategy.
As someone with Type 1 diabetes you will already be known to your specialist, so please be assured they will contact you in due course.
Learn more about HCL systems
- Visit the Diabetes UK website for more information on Hybrid Closed Loop Systems and the NICE announcement.
- NICE provides national guidance and advice to improve health and social care. NICE is an executive non-departmental public body, sponsored by the Department of Health and Social Care.
- Breakthrough T1D fund international research into the prevention and treatment of type 1 diabetes and its complications. Visit the Breakthrough T1D website for information on Hybrid Closed Loop Technology.
Contacts
If you would like to speak with someone outside of your clinical team please contact a Patient Advice and Liaison Service (PALS) from one of the below organisations.
- East Suffolk and North Essex NHS Foundation Trust PALS
- James Paget University Hospitals NHS Foundation Trust PALS
- Norfolk and Norwich University Hospitals NHS Foundation Trust PALS
- Norfolk and Suffolk ICB PALS
- The Queen Elizabeth Hospital Kings Lynn NHS Foundation Trust PALS
- West Suffolk NHS Foundation Trust PALS
Report faulty Omnipods
Patients should report any faulty pods directly to the supplier of your Omnipod, Insulet.
You can reach their Customer Care team on 0800 011 6132 (UK) or (+44) 20 3887 1709 (If calling from abroad).
Their dedicated website for Omnipods can also be used to follow orders and deliveries, report faulty pods, failed adhesive, communication issues or alarming pods. This will ensure any pods are replaced if deemed faulty and eligible.
You may find it easier to use your Customer Portal and account to report pod failures.
Please have your Pod Lot Number, Serial Number, and any alarm codes ready.