A healthcare professional at your GP surgery may wish to speak to you via the telephone or a video call in the first instance, which can save you time and can be fitted around your day-to-day activities.
If your healthcare professional feels they need to examine you in person, you will then be invited into the surgery for a face-to-face appointment. Remember, the person you are offered an appointment with may be one of the many healthcare professionals working in primary care.
Watch Keith describe his experience of telephone and video call appointments.
