The NHS Norfolk and Suffolk ICB is responsible for shaping and designing most of the health and care services that local people need, then selecting the best organisations to run them. The process of specifying a service and identifying the appropriate organisation or organisations to deliver the service is called ‘procurement’.
The ICB follows strict processes to obtain best value for money whilst ensuring transparency, fairness, non-discrimination, public good, integrity, open and fair competition.
The ICB’s approach to procurement is to operate within legal and policy frameworks and to use procurement as one of the system management tools available to strengthen commissioning outcomes and drive up quality.
It can do this through:
- ensuring providers work in an integrated fashion where this is in the best interest of patients and promotes service efficiency
- increasing general market capacity to promote patient choice and meet the demand requirements of our population
- using appropriate procurement mechanisms to facilitate improvements in choice quality, efficiency and access and responsiveness, and
- stimulating innovation.
On this page, you can learn more about the processes we follow when procuring services, as well as lists of recently procured services.
Procurement policy
The below policy is awaiting ratification by the NHS Norfolk and Suffolk ICB Board, which is due to meet at 10am on 1 April 2026.
Procurement decision register
A register of recent procurement decisions, including details of the decision, who was involved and a summary of any conflicts of interest in relation to the decision and how this was managed.
A register for NHS Norfolk and Suffolk ICB will be added to this page soon.
Archived registers
You can find archived procurement decision registers and associated documents from the ICB’s predecessor organisations, NHS Norfolk and Waveney and NHS Suffolk and North East Essex ICBs.
Finding a tender or quotation opportunity
We advertise opportunities to tender and quote via the Atamis e-procurement portal. This is also the portal where all tenders and quotations are administered.
You will also find all opportunities on the UK Government’s Find a Tender tool.
Contact details
You can contact the procurement team directly via:
- Email:
- [email protected]
NHS Standard Contract
The NHS Standard Contract is mandated by NHS England for use by commissioners for all contracts for healthcare services other than primary care. There are specific clauses relating to providers’ responsibility to ensure patients receive a positive experience. They must also give patients and the public the opportunity to have their say.
We as an ICB monitor how our providers are fulfilling this obligation. This is done through regular quality and contract meetings, in which our providers produce their findings for the period.